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Terms & Conditions

Welcome to Jada Jade website. By continuing to use this website, you are indicating that you accept these Terms and Conditions of use.Please also read our Privacy Policy  Section were you will find details of how we comply with the Data Protection Act and how we handle the information you give us.

"We" and "us" refer to Jada Jade team, "You" means the person using this website. "Working days" in delivery estimates means all days other than Saturdays, Sundays, bank and public holidays.The website provides direct internet shopping services only to European residents. But if you are from outside Europe and wish to make a purchase, please feel free to contact us directly to help you better with your choice and safeguard more your purchase.

By using this website, you confirm that you are at least 18 years old or, if you are under 18, that you are accessing this site and making purchases with the consent of your parent or guardian.

The content of this website is as accurate as possible, but we cannot accept any responsibility for inaccuracies or errors that are reasonably beyond our control. Colours of products may be rendered differently according to the type of computer monitor used. Product shown may not be actual size.

These terms and conditions shall be governed by and construed in accordance with the European Union laws and the parties submit to the exclusive jurisdiction of our local courts.

Jada Jade reserves the right to change or amend these terms and conditions at any time and without prior notice.

Privacy Policy

Data Protection

We will never pass on your details on to a third party for marketing purposes. We may contact you with promotions we think might interest you, as part of our market research, either by mail, telephone or email.

As with all retail websites, we collect personal information when opening your account and processing your orders. We will automatically collect information such as your browser IP address to make shopping with us easier, for example, remembering your log-in details.

The information we collect is:

  • Your name, so we know who you are
  • Email address, so we can email you order confirmations, delivery delays, offers etc.
  • Delivery address, an obvious one
  • Date of Birth - so we can send you our wishes!
  • Telephone number, we'll only call if we have a delivery problem.
  • Credit card details, we only ask for these when you place an order but these will specifically be handled only by a secure registered company who operates to safeguard your interests between you and our company. For further security measure, we use a 3D Secure system to protect more our relation.

If you have questions about your personal data or our privacy policy, please contact us freely.

We use the latest secure server technology to ensure this information is protected to the highest standards. We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us. The encryption technique we use is the highest standard available for e-commerce.

We use this information to make your shopping experience as easy and enjoyable as possible.

We control information we have collected about you that is relevant to your account. This includes:

  • Online customers will require a log-in and password to access their account.
  • Our courier service will have selected access to your details for delivery purposes only.

Third party sites: Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.